Partner Resources

Find your resources quickly using the links below

Application Submission Guideline and Checklists

Loan Submission Timelines

Understanding the timelines for each step in the loan process is crucial for efficient operations, so we want to be transparent about how quick our turnaround times are. Below are the timeframes for various stages of loan processing for brokers, correspondents, and all partners.

Brokers / Correspondents
where Button Sends Disclosures

Correspondents who Send Disclosures

All Partners

Initial Disclosures – Sent within 2 business days of TPO submission

Loan Setup – Completed within 1 business day of initial disclosures being sent

Initial Approvals – Issued within 3 business days of initial disclosures being signed

Loan Setup – Completed within 1 business day of initial disclosures being sent

Initial Approvals – Issued within 3 business days of setup

Suspense – Will be reviewed within 4 business days of receipt of items required to remove the loan from suspense

Final Approvals / CTC – Within 3 business days of receipt of the final set of conditions

Changes post-CTC – Within 2 business days of change submission

HELOAN Closing Docs – Within 1 business day of CTC (assuming ICD has been acknowledged). Closing to take place within 2 business days of Docs Out date.

HELOC Closing Docs – Within 1 business day of CTC. Closing to take place within 2 business days of Docs Out date.

*Loan submission Cut-Off: 5:30 PM ET / 2:30 PM PT daily. Files submitted after the cut-off will enter the queue the next day.

Application Submission Guidelines and Checklists

To ensure a smooth and efficient submission process, refer to our detailed guidelines and checklists. These documents provide comprehensive instructions and requirements for application submissions.

Underwriting Guidelines

Underwriting Guidelines Summary – Gold

Underwriting Guidelines Summary – Blue

Checklists

Application Submission Checklist

Appraisal Fees

Lock Policy

Essential Forms

Before submitting your loan, please ensure that these forms are completed

Essential Forms

Credit Authorization Form

VOE Form (Verification of Employment)

Doc Order Form

Home Equity Certification & Acknowledgment Form

HOA Questionnaire

Trust Checklist

Early CD (Closing Disclosure)

Training Materials

We offer a variety of training materials to help you navigate our systems and processes efficiently. These resources include step-by-step guides and instructional videos.